Anthropologie return policy gives you 60 days for a full refund and up to one year for store credit. Items must be unworn, unwashed, and have all original tags. Online returns by mail include a $5.95 fee unless you’re making an exchange. This 2025 guide walks you through return windows, in-store vs. online options, non-returnable items, and how to get your money back fast.
Key takeaways
- Returns accepted within 60 days for a full refund; after 60 days, store credit only.
- Proof of purchase is required for refunds; gift returns get store credit.
- Online purchases can be returned by mail or in-store; in-store purchases must be returned in-store.
- $5.95 return shipping fee applies to mailed returns unless exchanging.
What is the Anthropologie Return Policy?
Anthropologie offers a generous return window, but the exact timeframe depends on what you bought and how you bought it.
Standard Return Periods
Most Items:
- Returns accepted within 60 days of purchase or delivery for a full refund to the original payment method.
- Returns after 60 days (but within one year) are eligible for store credit only.
Furniture & Select Décor:
- Must be returned within 30 days of delivery.
Wedding Gowns & Bridal Sets:
- Returnable within 30 days if unworn and unaltered. Made-to-order gowns are final sale.
Holiday & Promotional Periods:
- Extended return windows may apply (e.g., orders placed between October 1 and December 31 can be returned through January 31 of the next year).
Tips for a smoother Anthropologie Return
- Some product categories (like furniture and bridal) have shorter windows.
- Final sale and clearance items are not returnable.
- Holiday purchases often get an extended return period.
Condition Requirements for Returns
Anthropologie is strict about the condition of returned merchandise to ensure fairness and quality for all customers.
General Requirements
- Items must be unworn, unwashed, and unaltered.
- All original tags must be attached.
- Original packaging is required for certain items (e.g., shoes must be returned in the shoe box).
- Items must be free of stains, pet hair, and debris.
Exceptions & Special Cases
Defective Items:
- Can be returned even if used, but must be assessed for manufacturing defects.
Missing Tags:
- Some stores may allow returns with a receipt, but this is not guaranteed.
Slightly Used or Damaged Items:
- Generally not accepted unless the issue is a manufacturer defect.
Anthropologie is known for its unique and trendsetting apparel, accessories, and home decor, and has been featured in numerous fashion and lifestyle publications including Vogue, Elle, and Marie Claire.
Proof of Purchase: What You Need
Having proof of purchase is crucial for a successful return.
Original Receipt:
- Strongest form of proof.
Order Confirmation Email (Printed or Digital):
- Accepted for online returns.
Packing Slip or Shipping Invoice:
- Can be used for mail returns.
Gift Receipt:
- Eligible for exchange or store credit only.
Loyalty Program Account (AnthroPerks):
- Purchases can be looked up if you used your account.
No Proof of Purchase?
- Returns without proof are typically not eligible for a refund but may be considered for exchange or store credit at the lowest selling price, at the store’s discretion.
Final Sale and Non-Returnable Items
Certain categories are always non-returnable, regardless of condition or time.
Final Sale Items
- Items marked as “Final Sale” at checkout or on the tag.
- Clearance merchandise ending in .95 and purchased with extra discount.
- Personalized or made-to-order items (e.g., custom bridal gowns).
Non-Returnable for Hygiene or Safety
- Intimates and underwear (if hygiene seal is broken)
- Swimwear (if hygiene seal is broken)
- Face coverings and masks
- Pierced jewelry (if seal is broken)
- Opened beauty or body products
- Sexual wellness products
Exceptions
- Defective final sale items may be eligible for return or exchange.
How to Start an Anthropologie Return
In-Store Return
- Bring item(s) and proof of purchase to any Anthropologie store.
- Present original receipt, packing slip, or order confirmation.
- Staff will inspect the item and process your refund or exchange.
Online Return (for Online/App Orders)
- Log in to your Anthropologie account and go to Order History.
- Select the order and item(s) you wish to return.
- Click “Start a Return” and follow instructions to print your return label.
- Pack items securely, attach the return label, and drop off at UPS or USPS.
- $5.95 return shipping fee is deducted from your refund (unless exchanging).
No Printer?
- Download a QR code and take it to a participating post office for label printing.
Mail Return (for Store Purchases by Mail)
- Contact the store for instructions. Usually, only store credit is offered for mail returns of in-store purchases.
Furniture & Large Items
- Contact Anthropologie customer service to schedule a pick-up.
- Furniture must be in saleable condition and returned within 30 days.
- Delivery fees are non-refundable; select upholstery may incur a restocking fee.
Anthropologie Refund Methods and Timelines
Refund Methods
- Original Payment Method:
- For returns within 60 days.
- Store Credit:
- For returns after 60 days or without proof of purchase.
- Gift Returns:
- Store credit or exchange only.
Refund Timeframes
- Processing:
- 1–2 weeks after item is received and inspected.
- Credit to Account:
- 1–3 business days after processing (may take longer depending on bank).
- Furniture:
- Refund issued after item is received at warehouse.
Shipping Fees
- Original shipping charges are not refundable.
- Return shipping fee ($5.95) is deducted from refund for mailed returns (unless exchanging).
Delays
- Refunds may take longer during peak periods or if additional inspection is required.
“Anthropologie is one of my favorite stores because they have such a wide range of styles and products. I can always find something unique and inspiring there.” – Reese Witherspoon
Return Policy Full Breakdown
- Returns accepted within 60 days for a full refund; after 60 days, store credit only.
- Items must be unworn, unwashed, unaltered, and have all original tags attached.
- Proof of purchase is required for refunds; gift returns get store credit.
- Final sale, personalized, and certain hygiene-related items are not returnable.
- Online purchases can be returned by mail or in-store; in-store purchases must be returned in-store.
- $5.95 return shipping fee applies to mailed returns unless exchanging.
- Furniture and select décor have a 30-day return window and must be shipped back.
- Refunds are processed to the original payment method within 1–2 weeks after receipt.
- Holiday purchases may have extended return windows.
- Defective items may be returned even if used, subject to inspection.
- Gift receipts allow for exchange or store credit, not cash refunds.
- Returns without proof of purchase may get store credit at lowest selling price.
- Shipping fees are non-refundable.
- Some items (e.g., BHLDN bridal, Curated by Anthropologie) have unique return rules.
- Always check for “Final Sale” status before purchasing if you think you might return.
- Contact customer service for large item or furniture returns.
Anthropologie Return policy FAQs
What is the Anthropologie return window for most purchases in 2025?
You have 60 days for a full refund; after that, you may receive store credit for up to one year.
Can I return worn, used, or washed items to Anthropologie?
No. Items must be unworn, unwashed, and unaltered, with all tags attached.
How do returns work at Anthropologie with no receipt?
Returns without a receipt may be eligible for exchange or store credit at the lowest selling price. Purchases made with AnthroPerks can sometimes be looked up.
Can I return Anthropologie.com orders at a physical store location?
Yes, as long as you bring the receipt or order confirmation.
Are final sale items ever returnable under the Anthropologie return policy?
No, unless the item is defective.
What is the return process for Anthropologie furniture or oversized items?
Contact customer service to arrange a pick-up. Furniture must be returned within 30 days and delivery fees are not refunded.
How much is the return shipping fee for Anthropologie online returns?
$5.95 is deducted from your refund for mailed returns unless you are exchanging.
What is the Anthropologie return policy for gifts without proof of purchase?
Yes, with a gift receipt you can exchange or receive store credit.
How long does it take to receive a refund from Anthropologie after a return?
Refunds are processed in 1–2 weeks after receipt, with funds credited in 1–3 business days.
Does Anthropologie refund original shipping charges on returned items?
No, original shipping charges are not refunded.